FAQ
A lot of your questions will be answered on the website. Below, you will find our most frequently asked questions:
Collection bib number – your registration
Yes, they can. However, the person collecting needs to bring your confirmation email containing your personal number or e-ticket to the registration area at the F. Van Eedenplein (2060 – Linkeroever).
At the latest 1 week before the event, all individually registered participants will receive a confirmation email containing their personal number (registered before 12/04/2023) or e-ticket. The bib number can be collected on site from the registration area at the F. Van Eedenplein (2060 – Linkeroever) with this number or e-ticket.
Haven’t received anything? Be sure to check your SPAM folder. Can’t find your confirmation email with personal number or e-ticket there either?
Click here to look up your bib number. >> >>
Are you registered as an individual or as part of a group with individual collection? Then, you can collect your bib number from the F. Van Eedenplein (2060 – Linkeroever) on
- Saturday 22 April from 10am till 5pm.
- Sunday 23 April from 9am till 3pm.
Are you registered as part of a group/company/school with group collection? The group leader is in charge of distributing the bib numbers, so you CANNOT collect your bib number individually from us. Only the group leader can collect the group packs with the email they received approximately 1 week prior, on:
- Friday 21 April between 10am and 6pm.
- Saturday 22 April from 10am till 5pm.
- Sunday 23 April from 9am till 3pm.
If you would like to change the distance or name, you can only do that on site at the registration area at the F. Van Eedenplein (2060 – Linkeroever). Give yourself a stress-free start and arrange this on Saturday 22 April.
Yes, for safety reasons and to appear correctly in the results, we ask you to make any name or distance changes at the helpdesk.
In accordance with our general terms and conditions, we can unfortunately not issue any refunds, regardless of the reason for not participating. Nor can we transfer your registration to another event or edition. However, you are allowed to transfer or sell your registration to someone else.
Accessibility
The Kennedytunnel will be closed in the direction of the Netherlands between 11:30am and 5pm.
The Waaslandtunnel will be closed for traffic in both directions starting from 9:30am until about 7pm.
The race
It will be possible to see runners’ progress at interim points on the day of the event.
The organisation allocates the waves. About 1 week before the event, the waves are allocated, together with the bib numbers. You will also be able to find this information in the online lists of participants.
No, this is not possible. If a friend is starting in an earlier wave, you cannot start with them in an earlier wave. After all, this would undermine the whole starting system. There will be checks at the entrance to the starting area based on the bib numbers, which will mention the waves. You will be able to start together in a later wave. You do not have to do anything for this, you will get access to a later wave with your bib number without any problems. By the way, it is not a disadvantage to start in a later wave. You can start leisurely and smoothly and there will be pacemakers in each wave – including for fast runners.
Every participant will also receive a wristband showing the split times per kilometre that you need to run to finish within your desired time. A handy reminder for your race that you simply wear on your wrist! These bands are free and can be collected from the registration area on Friday, Saturday and Sunday.
You can them here after the event.
Miscellaneous
Items brought in are collected at the helpdesk. If you notice afterwards that you have lost something, please contact us.
