Businesses
Frequently asked questions
What happens to registrations that are not completed?
- Participants can still be added to your group until 24 April (for Kids Mile & 5 Miles) and until 25 April (for 10 Miles).
- The number of registrations purchased is binding and non-refundable. Your company package with bib numbers will also include bib numbers for unfilled registrations. These bib numbers will be set to inactive in our system and will not be included in the time classification. If a participant does run with one of these bib numbers, they will not be insured.
Until when can I book facilities for my company stand in the business village?
- You can do this until Thursday 12 March at 11:59 p.m. (while stocks last).
- The group manager can book these items via “group management”.
Can I book a business package for a company with fewer than 25 participants?
- No, this is not possible. You must purchase a minimum of 25 tickets for the 10-mile distance via the small business package.
- If you do not wish to do this, it is of course still possible to register individually. Individual registrations open on Wednesday 17 December at 1 p.m.
Please note that these are not group registrations but individual registrations that must be paid for immediately.
It is possible to add multiple participants via the individual registration form before making your payment. This way, your registrations will be processed together, and you only have to make one payment.
You can add registrations by clicking on the “continue shopping” button after you have entered the first registration.
I also have participants who are running on Saturday. How do they get their race numbers?
- The group leader will collect the complete business package on site between Wednesday 22 April and Sunday 26 April. He or she is responsible for distributing the bib numbers to the participants.
- It is not possible to return the business package to the organisation after collecting it.
What are the Start 2 Run vouchers that I receive through my company package?
- After purchasing the business package, the group leader will receive an email containing a unique voucher code.
- Start 2 Run with Evy Gruyaert is the app to get you ready for the 10 Miles. With 26 professional training plans that build up step by step, coach Evy guides you to your goal with motivational audio coaching. The plans are designed to help you train responsibly and reduce the risk of injury. After each training session, you will receive an analysis report to track your progress and improve your performance.